Cancellation Policy and General Booking Terms and Conditions

Last updated: September 9, 2026

1. General Information

Company Name: Weigang Fotografi Aps
CVR Number: 46088026
Address: Vesterbrogade 171, 1800 Frederiksberg
Phone: +4552233232
Email: kontakt@weigang.dk

Payment is due at the end of the session. If you would like to be billed, please let us know and make arrangements in advance—invoices are due no later than 8 days after issuance. We accept all major credit cards.

Cancellations must be made by email to kontakt@weigang.dk or by calling +45 52 23 32 32. Cancellations via text message will not be accepted.
For cancellations made 12–24 hours before the scheduled time, a cancellation fee of 25% of the total amount will be charged, as the time slot cannot be resold on such short notice.
For cancellations made less than 12 hours before the scheduled time, a cancellation fee of 50% of the total amount will be charged, as the time slot cannot be resold on such short notice.
In the event of repeated cancellations 24–72 hours before the scheduled time, we reserve the right to require prepayment for future bookings.
You can change your booking at no extra cost up to 24 hours before the photo shoot. Use the link in the first confirmation email you received when you made your booking.
In the event of a no-show, 100% of the total amount will be charged.

The photo shoot will take place at the agreed-upon address and time. By default, it will take place at Vesterbrogade 171, 1800 Frederiksberg.
The photos will be delivered digitally via an online gallery or a shared folder. The link will be sent to the email address you provided in your booking.
As a general rule, images are delivered in JPG/JPEG or PNG format. Working files, including RAW files, are not provided.

The customer is liable for damage to the photographer’s equipment and props resulting from intentional destruction or gross negligence. We reserve the right to charge for documented repair or replacement costs in such cases.

We reserve the right to cancel or change bookings in the event of unforeseen circumstances (force majeure). The customer will be notified as soon as possible and offered a new booking date. If the offered date is not convenient for the customer, a full refund of any prepaid amounts will be provided.

If you have a complaint about our services, please contact us first atkontakt@weigang.dk so we can find a solution. If we are unable to reach an agreement, you may file a complaint withthe Consumer Complaints Board, Nævnenes Hus, Toldboden 2, 8800 Viborg —www.forbrug.dk.