Cancellation policy

Cancellation policy and general booking conditions

Last updated: March 14, 2026

Company name: Weigang Fotografi Aps
CVR number: 46088026
Address: Vesterbrogade 171, 1800 Frederiksberg
Phone: +4552233232
E-mail: kontakt@weigang.dk

Payment is due at the end of the session. If you wish to be invoiced, this must be stated and agreed in advance – invoices are due for payment within 8 days of issue. We accept all major credit cards.

Cancellation must be made in writing by email to kontakt@weigang.dk or on +45 52233232. Cancellations made less than 24 hours before the agreed time will be charged a cancellation fee of 25% of the total amount, as the timeslot cannot be resold at such short notice. For repeated cancellations within 24-72 hours, we reserve the right to require prepayment for future bookings. Changes can be made at no extra cost up to 24 hours before the shoot and must be approved in writing, after which the customer will receive a confirmation email.

The photo shoot takes place at the agreed address and time. By default, it takes place at Vesterbrogade 171, 1800 Frederiksberg
Images are delivered digitally through an online gallery or shared folder to the email provided in your booking.

The customer is liable for damage to the photographer’s equipment and props caused by deliberate destruction or gross negligence. We reserve the right to charge for documented repair or replacement costs in such cases.

We reserve the right to cancel or change bookings in unforeseen circumstances (force majeure). The customer will be informed as soon as possible and offered a new booking date. If the offered date does not suit the customer, a full refund of any prepaid amounts will be given.

If you have a complaint about our services, please contact us at kontakt@weigang.dk in the first instance so that we can find a solution. If we cannot reach an agreement, you can file a complaint with Forbrugerklagenævnet, Nævnenes Hus, Toldboden 2, 8800 Viborg – www.forbrug.dk.